Knowledge Management in TIIKM

The International Institute of Knowledge Management (TIIKM) is a professional conference management service that promotes knowledge sharing among researchers and industry professionals. It was founded in 2013. TIIKM conferences provide an excellent platform for researchers, academicians, policymakers, and industry experts to attend, present, publish, and share their knowledge. TIIKM conferences focus on various subjects and expand their scope each year as below.

The TIIKM changes conference locations each year to give a better experience to its participants. Currently, they are approaching new venues as well. They have organized conferences in Sri Lanka, India, Thailand, Malaysia, Indonesia, and Italy.

Leveraging the knowledge and skills of everyone involved, TIIKM has become one of the top conference organizers in the Asian region, with extensive expertise in the event management industry. As TIIKM celebrates its 10th anniversary this year, it continues to rapidly grow as an academic conferences organizer based in Sri Lanka.

By setting up good systems for managing this knowledge, it can be collected, saved, and shared with everyone in the company and it greatly helps new employees to work in a hazel-free environment. This helps the business in real and practical ways and maintains the consistency of the practices. Grow each conference year by year in terms of the number of participants, and partners and finally, it helps to achieve company objectives. Having good knowledge management practices helps any organization and its objectives.

By implementing effective knowledge management systems, the organization can collect, store, and share valuable insights, creating a seamless working environment for new employees and ensuring consistency in practices. This approach not only benefits the business in practical ways but also contributes to the achievement of company objectives. Embracing sound knowledge management practices is essential for the success of any organization and its goals.”

Knowledge Management in TIIKM

Knowledge management entails the collection, organization, and sharing of knowledge pertaining to conference organizing practices within TIIKM. It involves identifying methods to efficiently capture and leverage employees’ knowledge and expertise, while ensuring its accessibility to others. In practice, TIIKM’s knowledge management involves creating systems and structures that enable the identification, storage, and dissemination of knowledge throughout the organization. This can include using technology tools, establishing knowledge-sharing practices, and implementing strategies to encourage collaboration and learning. Management team of TIKM setup the initial process and disseminated it to the second level managers who are work in the company for more than 3-6 years.

Knowledge management in practice involves three key aspects in TIIKM

Gathering knowledge: Companies gather knowledge by actively collecting and accumulating the expertise and insights of their conference participants. This involves recognizing and capturing valuable conference workshops for future reference and developing improved programs that benefit scholars, especially those from developing countries.

Storing knowledge: Once the employees of TIIKM acquire knowledge, it must be stored in a reliable and accessible manner. TIIKM establishes systems and structures to effectively organize and store this knowledge, ensuring easy retrieval and utilization when needed. Sharing it with management, peer workers, documenting it, and putting it into practice.

Sharing knowledge: The ultimate goal of knowledge management is to foster a culture of learning and development within the organization. This entails encouraging employees to actively share their knowledge and experiences with one another. Through sharing information, employees can learn from past approaches, enhance their performance, and make better-informed decisions for future strategies. Employees who actively share and acquire knowledge are more likely to perform well and achieve their objectives.
To effectively implement knowledge management, companies need to cultivate an environment that values continuous learning and development. This includes creating incentives and opportunities for employees to share their knowledge, collaborate with one another, and collectively enhance the overall workforce.

Types of Knowledge

There are two main types of knowledge: explicit knowledge and tacit knowledge.
Explicit knowledge refers to information that can be easily articulated and documented, such as facts, procedures, guidelines, company profiles, and annual participant reports. This information is regularly reviewed to track the progress of work.

Tacit knowledge, on the other hand, is more personal and experiential knowledge that is difficult to codify or express in words. It includes insights, intuition, and expertise. Tacit knowledge is related to the workflow, and employees adjust their practices accordingly within TIIKM.

Examples of Knowledge Management
Knowledge management can manifest in various forms, depending on the needs and objectives of TIIKM conferences. Some examples include establishing knowledge databases, conducting lessons learned sessions, fostering partnerships, organizing workshops and training sessions, and utilizing collaborative platforms for knowledge sharing.

Importance of Knowledge Management
Organizations recognize the importance of effective knowledge management as it enables them to harness collective intelligence and capitalize on past experiences. It serves as a safeguard against the loss of valuable knowledge when employees depart, while also improving decision-making, fostering innovation, problem-solving, and cultivating a culture of continuous learning and advancement. At TIIKM, when an employee is preparing to leave, management actively encourages a smooth transition by facilitating collaboration between the departing individual and their replacement. This approach ensures the effective transfer of knowledge and allows newcomers to begin their work with confidence, benefiting from the expertise and insights of their predecessors.

Benefits of Knowledge Management
The implementation of knowledge management practices within TIIKM yields numerous advantages. These practices expedite and streamline problem-solving processes, heighten productivity and performance, foster collaboration and communication among employees, facilitate well-informed decision-making, minimize redundant efforts, and promote organizational adaptability in the face of rapid changes. Furthermore, when individuals depart the company, the presence of established knowledge management practices enables new team members to quickly acclimate and perform at the organization’s established standards.

Knowledge Management Process
TIIKM’s knowledge management process encompasses four primary stages: knowledge creation and capture, knowledge organization and storage, knowledge sharing and dissemination, and knowledge application and utilization. These stages form a recurring cycle, demanding persistent dedication and engagement from the organization to facilitate the seamless flow of knowledge.

Knowledge Management Methods
Different techniques aid in knowledge management, which include developing repositories, databases, documents, video tutorials, training programs, and methods and procedures. Each department at TIIKM possesses its own operational guidelines.

What are Knowledge Management Systems?
Knowledge management systems are technological tools and platforms designed to support knowledge management activities within an organization. TIIKM is implementing these systems, which will be beneficial for its employees in the future.

Keerthi Chandana
Assistant Marketing Manager at TIIKM.